Churchill Tire & Battery Services - Has anyone had a positive experience with them?

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Churchill Tire Shop

Hello, I’ve been told time and time again that Churchill Tire & Battery Services located in Menomonie WI (2703 Stout Rd, Menomonie, WI 54751) was probably the worst auto repair shop in Dunn county. This was until I recently visited them for the first time looking to have something repaired. I’m going to go ahead and list the things that rubbed me the wrong way at Churchill Tire & Battery Services.

  • They tried to charge me more than $170 for the part I needed that actually costed $70.
  • They would not accept a part that they themselves did not order
  • Attempted to overcharge on hours
  • Attempted to overcharge for tow fee
  • When I inquired about the charges the female customer service rep hung up on me.
  • Attempted to force me to repair more than what I requested

I eventually had my car towed to J & L Auto repair thanks to a good friend of mine at Courtesy Cab. The difference between the two was like night and day.

Questions:

  1. Why are businesses allowed to operate in such a shady manner?
  2. How is this company still in business with such a horrible track record?
  3. What can I do to make a civil complaint?
  4. Have you had a better experience with Churchill Tire & Battery Services?
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